Privacy policy

Ancora respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from Ancora.

1. Information We Collect

We may collect the following information:

a) Personal Information

·   Name

·   Email address

·   Phone number

·   Shipping and billing address

b) Order & Transaction Information

·   Products purchased

·   Order value

·   Payment status (we do not store full card details)

c) Technical Information

·   IP address

·   Browser type

·   Device information

·   Site activity (pages visited, time spent, etc.)

2. How We Use Your Information

We use your information to:

·   process and fulfil orders

·   communicate order updates

·   provide customer support

·   improve the Site and customer experience

·   send marketing communications (only if you opt in)

·   prevent fraud and maintain security

3. Marketing Communications

If you subscribe, we may send updates about new collections, launches, and brand news. You can unsubscribe anytime via the link in our emails or by contacting info@ancoraatelier.com

4. Sharing Your Information

We may share your information with trusted third parties such as:

·   payment processors

·   shipping and logistics partners

·   website hosting and analytics providers

We do not sell your personal information.

5. Cookies

We use cookies to enhance your browsing experience and understand Site performance. You can control cookies through your browser settings.

6. Data Retention

We retain your information only as long as necessary to fulfil orders, comply with legal obligations, and maintain business records.

7. Data Security

We take reasonable measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

·   access your personal data

·   request correction

·   request deletion

·   withdraw consent for marketing

To request this, contact info@ancoraatelier.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact

For privacy-related queries, contact:
Email: info@ancoraatelier.com